Privacy Policy
Last updated: February 21, 2026
This Privacy Policy explains how China-Specialtruck (“we”, “us”, “our”) collects, uses, shares, and protects information when you visit our website (the “Site”), contact us, request a quotation, or purchase our special-purpose vehicles and related equipment.
If you have questions about this Privacy Policy, contact us at [email protected].
1. Information We Collect
1.1 Information You Provide
When you submit an inquiry, request a quotation, or contact us, you may provide:
- Name
- Company name
- Country/region
- Email address
- Phone number / WhatsApp
- Inquiry details and technical requirements (for example: vehicle type, configuration needs, operating environment, load/working conditions)
- Files you choose to send (photos, videos, drawings, load requirements, and other documents)
1.2 Information Collected Automatically
The Site may log basic technical information necessary to operate and secure the website, such as:
- IP address
- Browser type and device information
- Pages visited and general usage information
2. How We Use Your Information
We use information to:
- Respond to inquiries and provide quotations, recommendations, and technical clarification
- Understand your usage scenario and propose a cost-effective, customized solution
- Support order processing if you place an order (including configuration confirmation and delivery coordination)
- Provide after-sales support, including full lifecycle engineering guidance and spare parts planning
- Protect the Site and our business against fraud, abuse, and security incidents
- Comply with applicable laws and maintain necessary business records
We do not sell your personal information.
3. How We Share Information
We may share information only as necessary to operate our business and serve you, including:
- Service providers that help us run the website and communications (such as hosting and email services)
- Logistics or shipping partners where needed for delivery and documentation
- Professional advisers (legal/accounting) where necessary
- Authorities if required by law or to protect rights, property, or safety
We require partners and service providers to protect information and use it only for authorized purposes.
4. International Data Transfers
Because we serve customers internationally, your information may be processed in countries other than your own. We take reasonable steps to protect information in cross-border processing and transfers.
5. Data Retention
We keep personal information only as long as necessary to:
- respond to inquiries and provide customer support
- maintain business records (quotations, orders, shipping documents) where applicable
- provide warranty/service support and spare parts planning
- resolve disputes and enforce agreements
When information is no longer needed, we will delete or anonymize it where reasonably possible.
6. Cookies
The Site may use cookies that are necessary for basic website functions (for example, to maintain sessions and improve site usability). At this time, we do not intentionally use cookies for advertising targeting.
You can control cookies through your browser settings. Disabling cookies may affect certain functions of the Site.
7. Security
We take security seriously and implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no system is completely secure. Please avoid sending highly sensitive information through website forms or email unless necessary. If you believe your information has been compromised, contact us at [email protected].
8. Your Rights (Where Applicable)
Depending on your location and applicable laws, you may have the right to:
- request access to personal information we hold about you
- request correction or deletion of your information
- object to or restrict certain processing
- withdraw consent where processing is based on consent
To make a request, contact us at [email protected]. We may ask for reasonable verification before responding.
9. Third-Party Links and Platforms
Our Site may include links to third-party websites or communication platforms (such as WhatsApp). We are not responsible for the privacy practices of third parties. Please review their privacy policies separately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will be revised accordingly. Continued use of the Site indicates acceptance of the updated policy.
11. Contact Us
China-Specialtruck
Email: [email protected]
Who we are
Suggested text: Our website address is: http://china-specialtruck.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.